Return Policy

Return Policy for Love Mercy

At Love Mercy, we stand behind the quality of our products and want every purchase to be a positive experience. We understand that sometimes a return is necessary, and we aim to make this process as smooth as possible for our customers. Here is our return policy:

Returns

- Time Frame: You have 30 days from the date of purchase to return your items.

- Condition of Items: Items must be returned in their original condition, unworn and unwashed, with all tags attached.

- Return Shipping: We offer free return shipping. To initiate a return, please contact our customer service to receive a pre-paid shipping label.

- Restocking Fee: We do not charge a restocking fee for returns.

- Final Sale Items: We do not have any items that are considered final sale. All items purchased from Love Mercy can be returned, given they meet our return conditions.

How to Return

1. Contact Customer Service: Reach out to our customer service team via email at [insert email address] to start the return process. We will provide you with a pre-paid shipping label and instructions on how to return your product.

2. Package Your Return: Securely package your items, ensuring they are in their original condition.

3. Ship It Back to Us: Use the pre-paid shipping label to return the item. Make sure to keep a copy of the tracking number for your records.

4. Receive Your Refund: Once we receive your return and inspect the item(s), we will process your refund. Please allow 5-7 days for the refund to be credited back to your original form of payment.

Questions?

If you have any questions or concerns regarding your return, please don't hesitate to contact us at info@lovemercy.store. We're here to help!